BenchMAX – Help & Support

Here you will find information on how to setup & maintain your BenchMAX labeling machine.

Setting up the BenchMAX

This video takes you through the entire setup for the BenchMAX labeler.

Removing and cutting the blue rollers

If you need to change over or make a smaller roller. Watch this video to see how to remove the blue rollers and how to cut them to fit your container if needed.

My Labels are slipping or tracking on my machine

If you find your labels are slipping or tracking on the BenchMAX, watch this video to find ways to troubleshoot and resolve this issue.

For more information on bottles please watch the below videos for correct material:

Changing over the handle roller

Watch this video to see how to change the handle roller over.

Turning on the long label switch

Do you have a label that is longer than 230mm? This video will show you how to turn on the long label switch to allow for longer labels.

Attaching the Small Bottle Adaptor

This video shows how to attach the Small Bottle Adaptor (SBA).

Removing the Small Bottle Adaptor

This video demonstrates the steps on removing the SBA from the machine.

Setting up the orientation device

Learn how to detect embossing, screenprint or a label using this method of front label detection.

Great Engineering offers a range of optical sensors to detect colour, notches on the bottom of containers, protruding nozzles, existing labels and more.

My machine is not applying labels

This video demonstrates the steps to troubleshoot if no labels are being applied to your container.

My Machine is spitting out or applying multiple labels

This video demonstrates the steps on how to troubleshoot the machine if it is spitting out multiple labels.

Tips to prevent this issue from happening in the future:

  • Don’t pick up machine with the sensor rod
  • Don’t put excessive weight on the sensor rod
  • Keep the sensor clean
  • Make sure the wheel is turning freely

Attaching The Base Bottle Orientation Bracket

This video shows you the set up steps for attaching the orientation laser to pick up on a notch on the bottom of your bottle.